Returns policy for Bijzondercadeau.nl

At Bijzondercadeau.nl we strive for complete satisfaction of our customers. If you are not completely satisfied with your purchase, we will be happy to assist you with a return.

To submit an exchange or return request, you can log in using this link .

Return term:

• Items can be returned within 14 days of receipt.

Condition of the Product:

• Items must be returned in their original condition and packaging with all accessories and labels attached.

Returns process:

1. Submit a return request: To submit an exchange or return request, you can log in using this link . We will then process this request as soon as possible. For other questions, you can contact our customer service via info@bijzondercadeau.nl. Please include your order number and reason for return.
2. Return Instructions Receive: You will receive detailed instructions on how to return the item.
3. Shipping: Ship the item according to the instructions received. The customer is responsible for return shipping costs unless the product is defective or incorrectly delivered.
4. Inspection and Refund: Upon receipt and inspection of the returned item, we will process the refund. The refund will be made via the original payment method within 14 days.

Exceptions:

• Certain products, such as custom-made or personalized items, are excluded from returns.
• Items on sale can only be exchanged or received store credit.

Damage or Problems:

• If the item arrives damaged or you received the wrong item, please contact us immediately so we can assess and correct the problem.

Contact information:

• For questions about our returns policy, please contact info@bijzondercadeau.nl.

Changes to the Returns Policy:

• Bijzondercadeau.nl reserves the right to change this returns policy at any time.